Refund policy

Returns

We want you to feel confident ordering from Lift Supply Co.

If the product isn’t right for you, we accept returns within 30 days of delivery.

Return eligibility

To be eligible for a return:

  • Items must be unused and in original condition

  • Original packaging must be included

How to start a return

To initiate a return, email us at support@liftsupply.co with:

  • Your order number

  • A brief reason for the return (this helps us improve)

If approved, we’ll provide return instructions. Please note, once approved returns must be shipped to the following address. 

Lift Supply Co.

1347 Motor Circle

Dallas, TX 75207

Items sent back to us without first requesting a return will not be accepted.

Refunds

  • Refunds are issued to the original payment method once the item is received and inspected

  • Original shipping costs are non-refundable

  • Customers are responsible for return shipping unless the item is defective or incorrect

Damaged or incorrect items

If your order arrives damaged or incorrect, please contact us within 7 days of delivery, and we’ll make it right.

Final notes

Returns that do not meet the above conditions may be refused.

If you have any questions, reach out to us anytime at support@liftsupply.co - we’re happy to help.